*Please note –
Due to our recent move of premises and the events of COVID 19, our Carer Connection Line and General Line are unavailable at the moment while we are still setting up our new phone lines. We can only apologise for any issues this may cause anyone.
In the meantime, you can contact our friends at WayAhead that offer a support line for general mental health enquiries and carers. They are available 9.00am-5.00pm Monday to Friday on 1300 794 991.
Also, our friends at The Carer Gateway run a Helpline for all carers, offer phone counselling for carers, and can help connect you with other supports and services. It runs from Monday to Friday, 8.00am – 6.00pm, on 1800 422 737. Their website also has a lot of helpful information for carers on their website: https://www.carergateway.gov.au/
Alternatively, you can ring Griefline, who offer free phone counselling for anyone caring for someone, experiencing mental distress, experiencing relationship and family issues, and much more. They run from 12.00 midday – 3.00am 7 days a week, on 1300 845 745. Their website is: https://griefline.org.au/
We will keep you updated with further information and updates. We are sincerely sorry about any inconvenience that this may cause anyone. Additionally, you can contact us via email at MHCNadmin@mentalhealthcarersnsw.org
MHCNs Helpline aims to connect carers with relevant community based services that can provide much needed support for them in caring for their loved ones.
The philosophy behind the Helpline is that we strongly believe in the importance of our carers developing good community supports and networks to help them in their caring role. MHCN also believes that by developing these strong community connections, carers can lessen the degree of social exclusion and isolation that is so often experienced.
MHCN’s Helpline is a small team of people who can listen to carer’s needs and provide referrals to many relevant service providers and organisations across NSW who can meet those needs.
Our team will empathetically engage with carers and listen to their story in order to connect the right service with the right carer.
Our Helpline operates Monday to Friday, 9.00am – 4.30pm.
Call Us: 1300 554 660
MHCN does not provide crisis counselling nor are we counsellors.
If you are in need of crisis assistance please call lifeline on 13 11 14 or if you need immediate help call 000.