Are you passionate about mental health reform and ensuring people’s voices are heard for systemic change?  Do you have experience working in an administrative setting and working within a diverse team?  Do you have a knack for organisation and efficiency? Do you have an eye for detail? Is initiative your middle name?

Mental Health Carers NSW is looking for a full-time Administration Officer to provide consistent, high-level administrative support across the organisation. The role includes coordinating the functioning of MHCN’s office operations when working in the office, from home and other locations as required, and supporting managers and teams with administrative and project-based tasks as needed.

What we’re looking for:

  1. 1 – 2 years of professional work experience in administration, across a range of teams or projects.
  2. Strong written and verbal communication skills, including drafting and sending correspondence, handling inquiries, and delivering high-quality customer service.
  3. Exceptional attention to detail and the ability to exercise initiative.
  4. Experience working both independently and as part of a team, including collaborating on work tasks or projects with colleagues or stakeholders.
  5. Capacity to manage multiple tasks, meet deadlines, and prioritise competing demands in a high-pressure environment.
  6. Proficiency with office software, e.g. Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams) and other relevant programs such as Employment Hero, Zoom, SurveyMonkey, Mailchimp, Doodle Poll, and Linktree, etc.

Benefits of working with MHCN:

  • A full-time position and a competitive salary – Social, Community, Home Care & Disability Services Award Level 3, Pay Point 1 – Pay Point 4, plus Super and the option of salary packaging to increase take-home pay.
  • Additional days-off, above the Award leave entitlement (between Christmas and New Year’s Day).
  • Flexible working arrangements such as flexible start and finish times and working-from-home options.
  • A workplace wellbeing program, including membership of Uprise and Employee Assistance Program (EAP) services.
  • A workplace Reward and Recognition Program, including certificates, gift cards, and team lunches and activities.
  • The opportunity to work for a peak-body organisation with a systemic approach to raising the voice of mental health carers to create change.
  • The opportunity to work at a modern workspace shared by two like-minded community-managed organisations in a CBD location.
  • A welcoming and inclusive culture that encourages diversity and equal opportunity. 

More information and how to apply:

For more information, download the Recruitment Kit from MHCN’s website here: https://www.mentalhealthcarersnsw.org/wp-content/uploads/2026/07/MHCN-Recruitment-Kit-Administration-Officer-July-2026.pdf

How to apply:

Submit your full application (resume, cover letter and responses to selection criteria) via one of the following:

Ethical Jobs: https://www.ethicaljobs.com.au/members/mentalhealthcn/administration-officer-1?keywords=Administration%20Officer%20mhcn

Applications close COB Monday 10 August 2026. Late and/or incomplete applications will not be considered.

MHCN is an equal opportunity employer and encourages applications from all qualified applicants. MHCN strongly encourages applications from people with diverse backgrounds including First Nations people, LGBTQIA+ people, culturally and linguistically diverse people, people living with disabilities and people with a lived experience of or caring for someone living with a mental health condition and/or psychosocial disability.

MHCN encourages applicants to request reasonable adjustments to facilitate the recruitment process. MHCN will consider reasonable adjustments requests to facilitate employment for the right candidate.

For further information or discussion, please contact Laura Knight, Operations Manager: mhcnadmin@mentalhealthcarersnsw.org or 02 9332 0777.

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13th July, 2026

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