Our Courses

Healthy Boundaries

Healthy Boundaries introduces participants to the importance of setting healthy boundaries as a means of protecting and caring for themselves.

The course covers the key characteristics of boundaries, general steps for setting healthy boundaries, and approaches for maintaining them over time.

Upon completion of the course, participants should be able to:

  • Explain the concept and key characteristics of boundaries
  • Apply steps for setting healthy boundaries
  • Use approaches to maintain healthy boundaries

This free course is designed for mental health carers, families and friends of people living with a mental illness. It is offered as a facilitated live session, available both online and in person, as well as a self-paced module.

Dates for upcoming live sessions are released on an ad hoc basis. To receive announcements, please subscribe to our e-newsletter: https://www.mentalhealthcarersnsw.org/subscribe/

This self-paced module is temporarily unavailable while the content is reviewed and updated ahead of its relaunch on our new platform. It is expected to return very soon!

Carers & Advocacy: Foundations

Carers & Advocacy: Foundations introduces participants to the beginning of their advocacy journey, helping mental health carers develop a general understanding of advocacy and build their capacity to advocate for themselves and their loved ones.

The course covers the basics of advocacy, the different types of advocacy, the individuals and groups involved, and the key features of the advocacy journey.

Upon completion of the course, participants will be able to:

  • Explain the concept of advocacy
  • Identify the different types of advocacy
  • Recognise the groups involved in advocacy
  • Describe the stages of caring, along with the barriers and strategies relevant to advocacy

This free course is designed for mental health carers, families and friends of people living with a mental illness. It is offered as a facilitated live session, available both online and in person, as well as a self-paced module.

Dates for upcoming live sessions are released on an ad hoc basis. To receive announcements, please subscribe to our e-newsletter: https://www.mentalhealthcarersnsw.org/subscribe/

This self-paced module is temporarily unavailable while the content is reviewed and updated ahead of its relaunch on our new platform. It is expected to return very soon!

The Caring Journey

The Caring Journey introduces participants to theories relevant to the caring role. Alongside lived experience, learning about theory can strengthen self-awareness and awareness of others, and encourage a more mindful approach to the caring experience.

The course explores a range of theories, why they’re relevant, and how they can be applied in the caring role to inform understanding and guide action.

Upon completion of the course, participants should be able to:

  • Explain change theory
  • Explain power dynamics theory
  • Explain solution focused theory
  • Explain resilience theory
  • Draw upon appropriate knowledge and resources to guide them in their caring role

This free course is designed for mental health carers, families and friends of people living with a mental illness. It is offered as a facilitated live session, available both online and in person, as well as a self-paced module.

Dates for upcoming live sessions are released on an ad hoc basis. To receive announcements, please subscribe to our e-newsletter: https://www.mentalhealthcarersnsw.org/subscribe/

This self-paced module is temporarily unavailable while the content is reviewed and updated ahead of its relaunch on our new platform. It is expected to return in 2027.

Inclusive Care Planning

Inclusive Care Planning introduces participants to the ways in which everyone involved in a person’s care network can work inclusively and collaboratively to achieve positive outcomes.

The course examines the standards and legislation that should govern how the mental health system engages with carers and explores strategies for communicating effectively with all those involved in a person’s care.

Upon completion of the course, participants should be able to:

  • Describe the National Standards for mental health services and their rights within these settings
  • Explain the principles of working collaboratively in mental health settings
  • Outline the practice of Open Dialogue and how this approach can improve collaborative care planning
  • Draw upon appropriate knowledge and resources to assist an individual in inclusive care planning situations

This free course is designed for mental health carers, families and friends of people living with a mental illness. It is offered as a facilitated live session, available both online and in person, as well as a self-paced module.

Dates for upcoming live sessions are released on an ad hoc basis. To receive announcements, please subscribe to our e-newsletter: https://www.mentalhealthcarersnsw.org/subscribe/

This self-paced module is temporarily unavailable while the content is reviewed and updated ahead of its relaunch on our new platform. It is expected to return in 2027.

Recovery Oriented Practice

Recovery Oriented Practice introduces participants to recovery as an empowering framework for understanding an individual’s journey through mental health.

The course examines recovery-oriented practice as a model of care within the mental health system and explores strategies for supporting the personal wellbeing as a mental health carer.

Upon completion of the course, participants should be able to:

  • Explain the concept of recovery in the mental health field
  • Describe how to navigate the recovery model of care across diverse settings
  • Use a Wellness Recovery Action Plan (WRAP) to support their own and their loved one’s recovery journey
  • Draw upon appropriate knowledge and resources to assist an individual with their recovery

This free course is designed for mental health carers, families and friends of people living with a mental illness. It is offered as a facilitated live session, available both online and in person, as well as a self-paced module.

Dates for upcoming live sessions are released on an ad hoc basis. To receive announcements, please subscribe to our e-newsletter: https://www.mentalhealthcarersnsw.org/subscribe/

This self-paced module is temporarily unavailable while the content is reviewed and updated ahead of its relaunch on our new platform. It is expected to return in 2027.

Purposeful Storytelling

Purposeful Storytelling introduces participants to sharing their lived experience safely, in a way that protects both themselves and others from harm.

The course covers the principles and practices that underpin purposeful storytelling, the elements to consider when crafting a story, and how to prepare for sharing it.

Upon completion of the course, participants should be able to:

  • Describe the foundations of Purposeful Storytelling
  • Outline the elements involved when crafting a purposeful story
  • Prepare for and deliver a purposeful story safely and with confidence

This free course is designed for mental health carers, families and friends of people living with a mental illness. It is offered as a facilitated live session, available both online and in person, as well as a self-paced module.

Dates for upcoming live sessions are released on an ad hoc basis. To receive announcements, please subscribe to our e-newsletter: https://www.mentalhealthcarersnsw.org/subscribe/

This self-paced module is temporarily unavailable while the content is reviewed and updated ahead of its relaunch on our new platform. It is expected to return in 2027.

User’s Guide to the NSW Mental Health System

User’s Guide to the NSW Mental Health System provides participants with a comprehensive introduction to the structure and operation of the mental health system in NSW. The training content equips learners with foundational knowledge to navigate the system effectively and to advocate for themselves and others.

The course explores mental health and the services and processes and frameworks that support people experiencing a range of mental health challenges.

Upon completion of the course, participants should be able to:

  • Understand the concepts, prevalence and principles of mental health
  • Identify pathways for accessing basic mental health care and support
  • Apply appropriate steps in responding to escalating mental health situations
  • Demonstrate an understanding of their rights within mental health settings, the relevant legislation, and the procedures for lodging a complaint
  • Draw upon appropriate knowledge and resources to assist an individual in the mental health system

This free course is designed for mental health carers, families and friends of people living with a mental illness. It is offered as a facilitated live session, available both online and in person, as well as a self-paced module.

Dates for upcoming live sessions are released on an ad hoc basis. To receive announcements, please subscribe to our e-newsletter: https://www.mentalhealthcarersnsw.org/subscribe/

This self-paced module is temporarily unavailable while the content is reviewed and updated ahead of its relaunch on our new platform. It is expected to return in 2027.

Training Built on Lived Experience

Our courses reflect a strong appreciation for lived experience. Each module has been through a co-design and co-review process with mental health carers and is delivered by a carer peer facilitator. Participants are also invited to provide feedback through post-training evaluation surveys.

After the course, participants receive a Learner Toolkit containing the training content, helpful links and documents, and additional support resources.

 

Meet our Carer Peer Trainers!

Melissa Goldman - Carer Peer Trainer

Melissa Goldman – Carer Peer Trainer

Melissa Goldman brings both lived experience and professional expertise to her role as MHCN’s Carer Peer Trainer. As a mental health carer, Melissa draws deeply on her personal journey to create safe and engaging learning spaces for carers, families, and kinship groups.

In addition to her carer experience, Melissa holds a PhD in Psychology, providing her with a strong academic and evidence-based understanding of mental health theory and practice. She also contributes her skills and knowledge as a member of the Board of the Choice Foundation, an organisation dedicated to supporting initiatives and programs that improve the lives of people with disabilities, including those living with psychosocial disability.

Melissa is passionate about sharing her carer experiences to challenge mental health stigma, promote greater understanding of mental health conditions, and encourage individuals to seek the support they need. Her work is grounded in a strong commitment to carer capacity development, empowering carers with knowledge, skills, and confidence to advocate for themselves and those they support.

Madeleine Fabian - Peer Trainer

Madeleine Fabian – Peer Trainer

Madeleine Fabian brings her own lived experience and two decades of professional experience to the delivery and development of MHCN training and education program.  Maddy worked in the disability, community and mental health sectors before beginning Well Informed; a business that specialises in bringing best practice mental health skills and research into schools, workplaces and communities.

She holds a Bachelor of Arts in Sociology and Social Policy, a Master of Development Studies in Community Development and a Certificate IV in Training and Assessment, is an IUHPE Registered Health Promotion Practitioner, a Master Mental Health First Aid Instructor and was on the Board of MHCN and an Assessor for the National Register of Health Promotion Practitioners for 6 years.

Maddy believes that training is most effective when it is enjoyable, practical and relevant and this philosophy is reflected in her warm and engaging training style.

Important Booking Information

Humanitix
Please note that when you successfully register for an in person or online on ZOOM course, Humanitix will automatically send you:

  • A confirmation email with a receipt and either the in person or online ZOOM information
  • An automated email again with either the in person or live online ZOOM information, pre-evaluation link and other information.

Please save these emails, so you have easy access to all the necessary information. If you do not receive these emails in your main email inbox, please check your junk folder. If you are sure you have not received these emails, please contact us.

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